Accident Replacement Policy
IMPORTANT NOTICE: HELMETS INVOLVED IN ACCIDENTS SHOULD BE REPLACED AND NOT WORN AGAIN!
If your ONE K helmet is ever in an accident within the replacement period, return it to us for replacement at the costs listed below.
PLEASE DO NOT RIDE IN THE HELMET AGAIN IF IT WAS INVOLVED IN AN ACCIDENT! RETURN IT FOR A REPLACEMENT.
how to replace your HELMET
The following replacement policy is in effect for ONE K Helmets purchased in the United States (international customers must contact the store where the helmet was purchased). English Riding Supply will replace your helmet involved in an accident for up to 3 years after purchase for a cost listed below:
| Helmet | Sku | Price | Price with shipping cost & HANDLING |
|---|---|---|---|
| AVANCE CCS WITH MIPS | 471208 | $199.47 | Plus $5.00 S&H = $204.47 |
| JUNIOR CCS WITH MIPS | 471143 | $139.13 | Plus $5.00 S&H = $144.13 |
| DEFENDER MIPS CCS | 471045 | $172.50 | Plus $5.00 S&H = $177.50 |
| DEFENDER GLAMOUR ROSE GOLD | 470922 | $262.47 | Plus $5.00 S&H = $267.47 |
| DEFENDER CELESTIAL | 470923 | $236.22 | Plus $5.00 S&H = $241.22 |
| DEFENDER BLING SUEDE (DISCONTINUED) | 468526 | Please choose another model to replace this helmet | |
| DEFENDER BLING | 470678 | $236.22 | Plus $5.00 S&H = $241.22 |
| DEFENDER AVANCE ROSE GOLD STRIPE | 470668 | $169.98 | Plus $5.00 S&H = $174.98 |
| DEFENDER AVANCE CHROME STRIPE | 470708 | $157.47 | Plus $5.00 S&H = $162.47 |
| DEFENDER AVANCE | 470661 | $157.47 | Plus $5.00 S&H = $162.47 |
| DEFENDER ROSE GOLD STRIPE | 470663 | $157.47 | Plus $5.00 S&H = $162.47 |
| DEFENDER CHROME STRIPE | 470152 | $149.63 | Plus $5.00 S&H = $154.63 |
| DEFENDER SUEDE (DISCONTINUED) | 468260 | Please choose another model to replace this helmet | |
| DEFENDER | 468259 | $146.97 | Plus $5.00 S&H = $151.97 |
| DEFENDER AIR | 470562 | $183.72 | Plus $5.00 S&H = $185.72 |
| DEFENDER AIR SUEDE | 468736 | $196.88 | Plus $5.00 S&H = $201.88 |
| RACER SKULL CAP (DISCONTINUED)) | 469693 | Please choose another model to replace this helmet | |
| DEFENDER JUNIOR | 470432 | $123.38 | Plus $5.00 S&H = $128.39 |
| DEFENDER JUNIOR SUEDE | 470433 | $139.98 | Plus $5.00 S&H = $144.98 |
| DEFENDER GLIDSTER (DISCONTINUED) | 470924 | Please choose another model to replace this helmet | |
| DEFENDER GLAMOUR CHROME STRIPE (DISCONTINUED) | 470921 | Please choose another model to replace this helmet | |
| DEFENDER GLAMOUR (DISCONTINUED) | 470819 | Please choose another model to replace this helmet | |
| DEFENDER COLOR TRIM (DISCONTINUED) | 470518 | Please choose another model to replace this helmet | |
instructions
To receive a replacement helmet please follow the instructions listed below:
- Fill out the Return Authorization Form and return with your helmet R/A Form. If you cannot print the accident form please call 1-866-569-1600 and we will send one to you. Or contact your retailer for a form.
- Return the damaged helmet freight pre-paid.
- Return a copy of your dated sales receipt
- Include a signed and dated letter describing the accident in as much detail as possible.
- Provide us with your contact name, address, email address & phone number.
SOMEONE MUST BE AVAILABLE AT THAT ADDRESS TO SIGN FOR YOUR HELMET. - A check, or money order made out to English Riding Supply, or credit card information for payment as indicated above. Send to address below.
ENGLISH RIDING SUPPLY
C/O ACCIDENT REPLACEMENT
520 Kane Street
Scranton, PA 18505
