REPLACEMENT POLICY

IMPORTANT NOTICE: HELMETS INVOLVED IN ACCIDENTS SHOULD BE REPLACED AND NOT WORN AGAIN!

If your ONE K helmet is ever in an accident within the replacement period, return it to us for replacement at the costs listed below. PLEASE DO NOT RIDE IN THE HELMET AGAIN IF IT WAS INVOLVED IN AN ACCIDENT! RETURN IT FOR A REPLACEMENT.

The following replacement policy is in effect for ONE K Helmets purchased in the United States. English Riding Supply will replace your helmet involved in an accident for up to 3 years after purchase for a cost listed below.

 

helmet sku price price with shipping cost
ONE K DEFENDER GLOSS/MATTE #468259 $114.98 plus $5.00 S&H = $119.98
ONE K DEFENDER SUEDE #468260 $129.98 plus $5.00 S&H = $134.98
ONE K DEFENDER SUEDE/LEATHER #468264 $139.98 plus $5.00 S&H = $144.98
ONE K DEFENDER ”BLING” SUEDE WITH CRYSTALS #468526 $199.50 plus $5.00 S&H = $204.50
ONE K DEFENDER AIR #468736 $154.98 plus $5.00 S&H = $159.98
ONE K DEFENDER CHROME STRIPE #470152 $119.98 plus $5.00 S&H = $124.98
ONE K DEFENDER JR SUEDE #470433 $114.98 plus $5.00 S&H = $119.98
ONE K DEFENDER JR #470432 $99.72 plus $5.00 S&H = $104.72
ONE K RACER SKULL CAP #469693 $112.48 plus $5.00 S&H = $117.48
ONE K DEFENDER BROCADE (DISCONTINUED) #469762   Please choose another model to replace this helmet
ONE K DEFENDER GLITTER (DISCONTINUED) #469763   Please choose another model to replace this helmet
ONE K DEFENDER SNAKE (DISCONTINUED) #469764   Please choose another model to replace this helmet
ONE K FURLONG (DISCONTINUED) #468258   Please choose another model to replace this helmet
ONE K DEFENDER PRO-GLOSS /MATTE (DISCONTINUED) #468261   Please choose another model to replace this helmet
ONE K DEFENDER PRO-SUEDE (DISCONTINUED) #468262   Please choose another model to replace this helmet
ONE K DEFENDER PRO-SUEDE/LEATHER (DISCONTINUED) #468263   Please choose another model to replace this helmet

To receive a replacement helmet please follow the instructions listed below:

  1. Fill out the Return Authorization Form and return with your helmet R/A Form. If you cannot print the accident form please call 1-866-569-1600 and we will send one to you. Or contact your retailer for a form.
  2. Return the damaged helmet freight pre-paid.
  3. Return a copy of your dated sales receipt
  4. Include a signed and dated letter describing the accident in as much detail as possible.
  5. Provide us with your contact name, address, email address & phone number.
  6. A check, or money order made out to English Riding Supply, or credit card information for payment as indicated above. Send to address below.

 

ENGLISH RIDING SUPPLY
ACCIDENT REPLACEMENT
520 Kane Street
Scranton, PA 18505