Accident Replacement Policy

IMPORTANT NOTICE: HELMETS INVOLVED IN ACCIDENTS SHOULD BE REPLACED AND NOT WORN AGAIN!

If your ONE K helmet is ever in an accident within the replacement period, return it to us for replacement at the costs listed below. 

PLEASE DO NOT RIDE IN THE HELMET AGAIN IF IT WAS INVOLVED IN AN ACCIDENT! RETURN IT FOR A REPLACEMENT.

Accident Replacement

how to replace your HELMET

The following replacement policy is in effect for ONE K Helmets purchased in the United States (international customers must contact the store where the helmet was purchased). English Riding Supply will replace your helmet involved in an accident for up to 3 years after purchase for a cost listed below: 

Helmet Sku Price Price with shipping cost & HANDLING
AVANCE CCS WITH MIPS 471208 $199.47 Plus $5.00 S&H = $204.47
JUNIOR CCS WITH MIPS 471143 $139.13 Plus $5.00 S&H = $144.13
DEFENDER MIPS CCS 471045 $172.50 Plus $5.00 S&H = $177.50
DEFENDER GLAMOUR ROSE GOLD 470922 $262.47 Plus $5.00 S&H = $267.47
DEFENDER CELESTIAL 470923 $236.22 Plus $5.00 S&H = $241.22
DEFENDER BLING SUEDE (DISCONTINUED) 468526 Please choose another model to replace this helmet
DEFENDER BLING 470678 $236.22 Plus $5.00 S&H = $241.22
DEFENDER AVANCE ROSE GOLD STRIPE 470668 $169.98 Plus $5.00 S&H = $174.98
DEFENDER AVANCE CHROME STRIPE 470708 $157.47 Plus $5.00 S&H = $162.47
DEFENDER AVANCE 470661 $157.47 Plus $5.00 S&H = $162.47
DEFENDER ROSE GOLD STRIPE 470663 $157.47 Plus $5.00 S&H = $162.47
DEFENDER CHROME STRIPE 470152 $149.63 Plus $5.00 S&H = $154.63
DEFENDER SUEDE (DISCONTINUED) 468260 Please choose another model to replace this helmet
DEFENDER 468259 $146.97 Plus $5.00 S&H = $151.97
DEFENDER AIR 470562 $183.72 Plus $5.00 S&H = $185.72
DEFENDER AIR SUEDE 468736 $196.88 Plus $5.00 S&H = $201.88
RACER SKULL CAP (DISCONTINUED)) 469693 Please choose another model to replace this helmet
DEFENDER JUNIOR 470432 $123.38 Plus $5.00 S&H = $128.39
DEFENDER JUNIOR SUEDE 470433 $139.98 Plus $5.00 S&H = $144.98
DEFENDER GLIDSTER (DISCONTINUED) 470924 Please choose another model to replace this helmet
DEFENDER GLAMOUR CHROME STRIPE (DISCONTINUED) 470921 Please choose another model to replace this helmet
DEFENDER GLAMOUR (DISCONTINUED) 470819 Please choose another model to replace this helmet
DEFENDER COLOR TRIM (DISCONTINUED) 470518 Please choose another model to replace this helmet

instructions

To receive a replacement helmet please follow the instructions listed below:

  1. Fill out the Return Authorization Form and return with your helmet R/A Form. If you cannot print the accident form please call 1-866-569-1600 and we will send one to you. Or contact your retailer for a form.
  2. Return the damaged helmet freight pre-paid.
  3. Return a copy of your dated sales receipt
  4. Include a signed and dated letter describing the accident in as much detail as possible.
  5. Provide us with your contact name, address, email address & phone number.
    SOMEONE MUST BE AVAILABLE AT THAT ADDRESS TO SIGN FOR YOUR HELMET.
  6. A check, or money order made out to English Riding Supply, or credit card information for payment as indicated above. Send to address below.

ENGLISH RIDING SUPPLY

C/O ACCIDENT REPLACEMENT
520 Kane Street
Scranton, PA 18505