REPLACEMENT POLICY

IMPORTANT NOTICE: HELMETS INVOLVED IN ACCIDENTS SHOULD BE REPLACED AND NOT WORN AGAIN!

If your ONE K helmet is ever in an accident within the replacement period, return it to us for replacement at the costs listed below. PLEASE DO NOT RIDE IN THE HELMET AGAIN IF IT WAS INVOLVED IN AN ACCIDENT! RETURN IT FOR A REPLACEMENT.

The following replacement policy is in effect for ONE K Helmets purchased in the United States. English Riding Supply will replace your helmet involved in an accident for up to 3 years after purchase for a cost listed below.

 

helmet sku price price with shipping cost
DEFENDER BLING SUEDE468526$217.50Plus $5.00 S&H = $222.50
DEFENDER BLING470678$199.98Plus $5.00 S&H = $204.98
DEFENDER GLAMOUR470819$199.50Plus $5.00 S&H = $204.50
DEFENDER AVANCE ROSE GOLD STRIPE470668$144.98Plus $5.00 S&H = $149.98
DEFENDER AVANCE CHROME STRIPE470708$129.98Plus $5.00 S&H = $134.98
DEFENDER AVANCE470661$129.98Plus $5.00 S&H = $134.98
DEFENDER ROSE GOLD STRIPE470663$134.98Plus $5.00 S&H = $139.98
DEFENDER CHROME STRIPE470152$124.98Plus $5.00 S&H = $129.98
DEFENDER SUEDE468260$134.98Plus $5.00 S&H = $139.98
DEFENDER468259$119.98Plus $5.00 S&H = $124.98
DEFENDER AIR470562$142.50Plus $5.00 S&H = $147.50
DEFENDER AIR SUEDE468736$159.98Plus $5.00 S&H = $164.98
RACER SKULL CAP469693$114.98Plus $5.00 S&H = $119.98
DEFENDER JUNIOR470432$99.98Plus $5.00 S&H = $104.98
DEFENDER JUNIOR SUEDE470433$119.98Plus $5.00 S&H = $124.98
DEFENDER BROCADE (DISCONTINUED)469762 Please choose another model to replace this helmet
DEFENDER GLITTER (DISCONTINUED)469763 Please choose another model to replace this helmet
DEFENDER SNAKE (DISCONTINUED)469764 Please choose another model to replace this helmet
FURLONG (DISCONTINUED468258 Please choose another model to replace this helmet
DEFENDER PRO (DISCONTINUED468261 Please choose another model to replace this helmet
DEFENDER PRO SUEDE (DISCONTINUED468262 Please choose another model to replace this helmet
DEFENDER PRO SUEDE & LEATHER (DISC’D468263 Please choose another model to replace this helmet
DEFENDER SUEDE & LEATHER (DISC’D468264 Please choose another model to replace this helmet
DEFENDER COLOR TRIM (DISCONTINUED470518 Please choose another model to replace this helmet

To receive a replacement helmet please follow the instructions listed below:

  1. Fill out the Return Authorization Form and return with your helmet R/A Form. If you cannot print the accident form please call 1-866-569-1600 and we will send one to you. Or contact your retailer for a form.
  2. Return the damaged helmet freight pre-paid.
  3. Return a copy of your dated sales receipt
  4. Include a signed and dated letter describing the accident in as much detail as possible.
  5. Provide us with your contact name, address, email address & phone number.
    SOMEONE MUST BE AVAILABLE AT THAT ADDRESS TO SIGN FOR YOUR HELMET.
  6. A check, or money order made out to English Riding Supply, or credit card information for payment as indicated above. Send to address below.

 

ENGLISH RIDING SUPPLY
C/) ACCIDENT REPLACEMENT
520 Kane Street
Scranton, PA 18505